Shipping & Payment
Shipping within Germany
We ship with DHL and Deutsche Post.
DHL small parcel
€4.49
With tracking.
Letter
€1.80
No tracking. Only available for small, lightweight items. The shop offers letter shipping automatically if your order fits into a letter.
International shipping
Shipping costs depend on the weight of your order: a base price up to 100 g, plus a surcharge for each additional 100 g or part thereof. Above 1 kg, a flat parcel rate applies. The shop calculates everything automatically in your cart.
EU
All countries of the European Union
- up to 100 g: €6.99
- each additional 100 g: + €0.59
- above 1 kg: €16.99
Net prices plus VAT of the destination country
Europe (outside the EU)
Switzerland, Liechtenstein, Norway, Iceland, Greenland, Faroe Islands, Andorra, San Marino, Vatican City, Serbia, Ukraine
- up to 100 g: €7.99
- each additional 100 g: + €1.19
- above 1 kg: €28.99
Canada
- up to 100 g: €8.99
- each additional 100 g: + €1.69
- above 1 kg: €49.99
Example: An order weighing 250 g to the EU costs €6.99 + 2 × €0.59 = €8.17.
For deliveries outside the EU, customs duties, import VAT and carrier fees may be charged in the destination country. These are paid by the recipient.
Due to the current customs and tax rules, shipping to the USA and the UK has unfortunately become too complicated for us. That's why we can't deliver there at the moment. We hope this will change again: maybe after the next US election, or once the UK rejoins the EU ;)
Payment
Just pick the payment method that suits you. We prefer advance payment, because it comes with the lowest fees.
- Advance payment (bank transfer)
- PayPal
- SEPA direct debit
- Credit card
Pay by invoice for educational institutions
Ordering for a university, college, school or another educational institution? Put your order together, choose advance payment as the payment method and send us an email from your work address. We will then switch your order to payment by invoice. Please make sure the institution is entered correctly as the company. Your accounting department will thank you ;)
Delivery times
- Germany: 1–3 working days
- International: 2–5 working days
Unless a different period is stated in the respective offer, these delivery times apply from the conclusion of the contract. If you order items with different delivery times, we ship everything together in one shipment, unless we have agreed otherwise with you. The delivery time is then determined by the item with the longest delivery time.